This Job operates in a professional office environment and is a typical call center Operation. The noise level in the work environment is typical of that of a call center operation. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and various computer programs. 

The T1 Support Specialist listens to customer inquiries or complaints about issues with their products, either new, recently installed, Old, under warranty or out of warranty. T1 Support Specialist helps diagnose product problems based on the answers customers give to their questions. The T1 Support Specialist will help solve customer problems by offering advice as to how to correct the problem, How to hire an in-field service provider or satisfy their request for service by offering service parts to correct any deficiencies. 

Assistant Warehouse Manager is responsible for assisting the Warehouse Operations Manager in the day-to -day operations of the company warehouses in Alabama and will help oversee the efficient receipt, storage, picking, wrapping/stabilization, shipping, and dispatch of a wide variety of products.