Customer Service Representative

Category: Light Industrial
Location: Des Moines, IA 50313
Pay: $19.50 Hourly
Posted: 5 days ago
Status: Open

Description

Customer Service Representative

This position is responsible for assisting customers, resolving delivery-related issues, monitoring delivery routes, and ensuring accurate order processing.

Company Profile

A leading global provider of supply chain and logistics solutions.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Customer Service Representative Details:

  • Temp-to-Hire position
  • $19.50 /hour
  • Full Time work available
  • First Shift (Monday through Friday from 07:00am to 03:30pm)
  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps

Customer Service Representative Qualifications:

  • Proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, and MS Project.
  • Previous customer service experience required
  • 1 year of call center experience is a plus.
  • High school diploma or equivalent preferred.
  • Applicant may be subject to a background check
  • Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!

Virtual Recruiting Team

4111 Central Ave.

Columbus, IN 47203

(855) 570-3223

virtualrecruitingteam@elwoodstaffing.com

Qualifications

*See above for qualifications

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