Customer Service Associate
| Category: | Light Industrial |
| Location: | Rancho Dominguez, CA 90220 |
| Pay: | $17.00 Hourly |
| Posted: | 1 day ago |
| Status: | Open |
Description
Customer Service Associate
Customer Service Associate
Company Profile
Eyewear company
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Service Associate Details:
Temporary position- $
17.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 06:00am to02:30pm )
Talk with customers by phone concerning orders, returns, shipments and products.
• Receive and enter phone and fax orders
• Call customers when necessary to advise shipments delay and/or information necessary to process orders
• Initiate tracers with carriers
• Make changes to or cancel orders/backorders
• Initiate orders for replacements for correcting errors (shortages, wrong item shipped, etc.)
• Initiate file maintenance for corrections to computer’s customer file
• Fill out forms, determine changes for service requested
• Solicit sale of new or additional services
• Handle discontented customers in a professional manner
• Obtain customer feedback information
Customer Service Associate Qualifications:
- Attention to detail
- Customer Service
- Bilingual in English and Spanish
- Data Entry
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Torrance, CA
21221 Western Ave.
Torrance, CA 90501
(310) 533-8200
torrance.ca@elwoodstaffing.com
Qualifications
*See above for qualifications
