Customer Service Representative Details:

• Temp-to-Hire position
• $18.00 to $21.00 /hour
• Part Time work available
• Weekend work required
• First Shift (Monday through Saturday from 09:00am to 05:30pm)

• Serve as the first point of contact for customer inquiries, providing accurate and timely information via phone, email, and in-person interactions.
• Actively listen to customer needs, address questions, and provide appropriate solutions or escalate complex issues to the relevant teams when necessary.
• Collaborate effectively with sales and service teams to facilitate smooth project progression and ensure overall customer satisfaction.
• Coordinate and track important information related to customer accounts, orders, and service requests.
• Proactively follow up with customers to ensure their needs are consistently met and concerns are fully resolved.
• Maintain a high level of professionalism and positive communication in all interactions.
• Contribute to a friendly, community-oriented, and clean work environment. Ability to stand and/or sit comfortably throughout the entire workday.* Strong ability to multitask efficiently in a dynamic