Bilingual Customer Service Rep.
| Category: | Clerical - Call Center |
| Location: | Little Rock, AR 72211 |
| Pay: | $16.00 Hourly |
| Posted: | 2 days ago |
| Status: | Open |
Description
Bilingual Customer Service Rep.
Do you enjoy helping others?
Company Profile
Elwood Staffing
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Bilingual Customer Service Rep. Details:
Temp-to-Hire position- $
16.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 08:00am to05:00pm )
Initiate outbound calls to consumers to discuss and resolve overdue accounts, specifically in third-party collections. Negotiate and establish appropriate payment plans or arrangements with account holders. Provide clear, concise, and professional communication in both English and Spanish. Perform accurate 10-key data entry (by touch) to update account information and log call details.
This is an in-office position, ensuring a collaborative and structured setting.
Dress Code: Business Casual.
Training Schedule (Mandatory): (2 weeks) Monday – Friday, 8:00 AM – 5:00 PM.
Post-Training Regular Schedule: Monday & Thursday: 8:00 AM – 6:00 PM Tuesday, Wednesday & Friday: 8:00 AM – 5:00 PM (Total 40 hours per week)
Must have reliable transportation- Must be willing to submit to a background check & drug screen required.
Bilingual Customer Service Rep. Qualifications:
Fluency in both English and Spanish, including excellent verbal and written communication skills.
Proven experience in a call center environment, preferably with collections responsibilities.
Proficient 10-key data entry (by touch) with high accuracy.
Strong working knowledge of Microsoft Windows OS.
Exceptional negotiation, problem-solving, and active listening abilities.
Ability to thrive in a fast-paced, target-driven environment.
Strong ethical conduct and adherence to compliance standards.
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Little Rock, AR
10901 Financial Centre Parkway
Little Rock, AR 72211
(501) 223-8367
littlerock.ar@elwoodstaffing.com
Qualifications
*See above for qualifications
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