Service Technician - CNC Details:

• Direct Hire position
• $70,000.00 to $90,000.00 /annually
• Salaried

• Perform installation, maintenance, and repair services on multi-spindle machine systems and 5-axis grinders at customer locations nationwide.
• Diagnose and troubleshoot mechanical, electrical, and control system issues in multi-spindle machines and 5-axis grinders, identifying root causes and implementing solutions.
• Provide detailed service reports for every job completed, including repairs, parts used, and customer feedback.
• Conduct preventive maintenance on machines to ensure optimal performance and minimize downtime.·
• Support our rebuild program by refurbishing and upgrading existing machines to extend their lifespan and improve efficiency.
• Work closely with customers to provide technical support and train operators and maintenance teams on machine operation and best practices.
• Collaborate with engineering and technical support teams to escalate and resolve complex technical issues.·
• Maintain a strong inventory of spare parts and ensure timely replenishment when needed.
• Travel extensively to customer sites across the country, sometimes on short notice, and stay on-site as needed for extended periods.
• Travel to the parent company in Cologne, Germany, as required for training, collaboration, or support.
• Travel to the U.S. headquarters in Jackson, Michigan, as required for training, meetings, or support.
• Provide on-site troubleshooting, repairs, and calibration of machine systems, including mechanical, electrical, and control components.
• Maintain and update records on customer machines, service history, and any service recommendations for future visits.