Patient Access Support Specialist
| Category: | Clerical - Call Center |
| Location: | Nampa, ID 83687 |
| Pay: | $18.25 Hourly |
| Posted: | 3 days ago |
| Status: | Open |
Description
Patient Access Support Specialist
The Patient Access Support Specialist serves as the first point of contact for patients, providing exceptional customer service while supporting daily clinic operations. This role is responsible for answering patient inquiries, scheduling appointments, verifying patient information & ensuring accurate documentation while maintaining strict confidentiality & HIPPA compliance.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Patient Access Support Specialist Details:
Temp-to-Hire position- $
18.25 / hour Full Time work availableFirst Shift ( Monday throughFriday from 08:00am to05:00pm )
- Answering incoming patient calls & assist with scheduling, registration & general inquiries.
- Provide exceptional customer service to patients both in person and over the phone.
- Schedule, reschedule, and cancel patient appointments accurately and efficiently.
- Verify patient demographics, insurance information, and update electronic medical records as needed.
- Educate patients regarding appointment requirements, financial responsibilities, payment options, and available clinic services..
- Maintain accurate and timely documentation of patient interactions and updates.
- Ensure compliance with HIPAA regulations and maintain strict patient confidentiality.
- Perform other administrative duties as assigned.
Patient Access Support Specialist Qualifications:
- Previous experience in healthcare, medical reception, patient access, or customer service preferred.
- Strong verbal and written communication skills.
- Proficiency with computer systems, electronic medical records (EMR), and Microsoft Office applications.
- Ability to multitask and work effectively in a fast-paced environment.
- Commitment to providing compassionate, patient-centered service.
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Nampa, ID
732 Caldwell Blvd
Nampa, ID 83651
(208) 468-7899
Nampa.ID@elwoodstaffing.com
Qualifications
*See above for qualifications
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