Member Service Advisor - Contact Center
| Category: | Clerical - Call Center |
| Location: | Cheyenne, WY 82001 |
| Pay: | $22.51 Hourly |
| Posted: | 1 day ago |
| Status: | Open |
Description
Member Service Advisor - Contact Center
Are you passionate about helping individuals achieve their financial goals and providing exceptional service? We are seeking a highly motivated and empathetic Temporary Member Service Advisor to join our Contact Center team. In this key role, you will build strong relationships with our members, understand their unique financial needs, and provide tailored solutions through a variety of communication channels. If you thrive in a fast-paced environment and are dedicated to making a positive impact, we encourage you to apply!
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Member Service Advisor - Contact Center Details:
Temp-to-Hire position- $
22.51 to $ 25.06 / hour Full Time work available- Weekend work required
First Shift ( Monday throughSaturday from 07:45am to05:15pm )
- Monday - Thursday: 7:45 AM to 5:15 PM & Friday: 7:45 AM to 5:45 PM. Occasional Saturdays: 5:45 AM to 12:15 PM
Member Service Advisor - Contact Center Qualifications:
- High school education required and college degree preferred
- Proven experience in a customer-facing role, such as a Customer Service Representative, Contact Center Agent (inbound experience preferred), Bank Teller, or Salesperson (inside sales experience a plus)
- Strong foundational understanding or willingness to learn about financial products and services
- Exceptional communication (verbal and written) and interpersonal skills, with a genuine desire to help others
- Demonstrated problem-solving abilities to research, analyze, and resolve member inquiries efficiently
- High level of accuracy and attention to detail when handling financial transactions and sensitive information
- Ability to thrive in a dynamic, fast-paced call center environment
- Must be able to occasionally lift up to 50 pounds
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Cheyenne, WY
1011 E. Lincolnway
Cheyenne, WY 82001
(307) 638-8710
Cheyenne.WY@elwoodstaffing.com
Qualifications
*See above for qualifications
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