Customer Service Rep - Bilingual - 1st
| Category: | Clerical - Other |
| Location: | Greenville, SC 29607 |
| Pay: | $17.00 Hourly |
| Posted: | 3 days ago |
| Status: | Open |
Description
Customer Service Rep - Bilingual - 1st
Elwood Staffing is hiring for a bilingual customer service representative!
Company Profile
We are seeking a dynamic and detail-oriented Customer Service Representative to join our client, a leading financial loan company. The ideal candidate will be providing excellent support to customers in managing loan inquiries, account details, and payment assistance. This role requires strong communication skills, a customer-first mindset, and a deep understanding of financial services.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Service Rep - Bilingual - 1st Details:
Temp-to-Hire position- $
17.00 to $ 18.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 08:30am to05:30pm )
- Provide prompt and professional customer service via phone, email, and chat.
- Handle customer inquiries about loans, payment schedules, and account balances, ensuring clarity and satisfaction.
- Assist customers in understanding loan terms, interest rates, and payment options
- Maintain up-to-date knowledge of the company's financial products and services.
- Accurately log customer interactions and update CRM systems.
Customer Service Rep - Bilingual - 1st Qualifications:
- High school diploma or equivalent required
- MUST BE BILINGUAL (Eng/Spanish)
- 1-2 years of experience in customer service, preferably in financial services or loans preferred.
- Strong knowledge of financial products, loan processes, and regulatory requirements.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office and CRM software.
- Ability to manage multiple tasks.
- Attention to detail and accuracy in handling customer information.
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Greenville, SC
1099 East Butler Road
Greenville, SC 29607
(864) 626-5130
greenville.SC@elwoodstaffing.com
Qualifications
*See above for qualifications
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