Quality Manager

Responsible for all Quality department staff.

· Develop, implement, communicate and monitor procedures to assure that all products meet customer specifications including incoming materials, pass-through products, and those shipped directly from CAPCO to the customer.

· Maintain detailed and accurate records of operations quality performance.

· Manage the implementation and maintenance of CAPCO’s quality certification efforts.

· Manage all facets of quality assurance with regard to new products or production process changes (PPAP, FMEA, etc.,).

· Follow up with suppliers regarding any non-conformance issue that is directly attributable to their products or materials.

· Coordinate quality assurance activity with the parent company assuring their understanding of CAPCO’s needs and performance.

· Authorize rejections and approvals of all incoming and outgoing products keeping in mind that CAPCO products are critical components of the automobile’s passenger safety systems.

· Investigate all claims thoroughly to assure that the root cause of customer concerns are legitimately directed at CAPCO.

 · Serve as the primary voice with regard to quality related issues to the customers, suppliers, and parent company.

· Examine all new product prints and specifications for critical quality features assuring CAPCO’s capacity to produce to expectation.

· Identify all necessary measurement equipment needed and prepare necessary purchase orders for acquiring them in a timely and cost effective manner.

· Set standards, targets and procedures for continuous improvement efforts involving all employees (PPM, PRR)