CSR
| Category: | Manufacturing |
| Location: | Allentown, PA 18109 |
| Pay: | $20.25 Hourly |
| Posted: | 2 days ago |
| Status: | Open |
Description
CSR
The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager.
Company Profile
Our client is is a major logistics and supply-chain company providing warehousing, distribution, and transportation services across North America.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
CSR Details:
Temp-to-Hire position- $
20.25 / hour Full Time work availableSecond Shift ( Tuesday throughSaturday from 03:30pm to12:00am )
- Respond to customer inquiries and resolve order, shipping, and inventory issues
- Process and enter customer orders and produce required paperwork
- Coordinate special or last-minute shipping needs with Operations/Traffic
- Verify invoicing and provide shipping/tracking updates to customers
- Maintain damage and back-order records and oversee order documentation
- Communicate customer feedback and support strong service standards
- Act as a liaison between customers, warehouse, and office for order and billing needs
CSR Qualifications:
- Strong computer knowledge including MS office applications
- Basic typing skills
- Familiarity with 10-key
- Shipping Software systems including UPS and Federal Express
- Excellent oral and written communication skills
- Must be able to work in varying facility conidiations
- Pre-employment drug screen (Excluding THC) is required as a condition of employment
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Allentown, PA
1801 Union Blvd.
Allentown, PA 18109
(610) 435-9270
allentown.pa@elwoodstaffing.com
Qualifications
*See above for qualifications
