Claims Customer Service Rep
| Category: | Clerical - Other |
| Location: | Roseburg, OR 97470 |
| Pay: | $18.00 Hourly |
| Posted: | 6 days ago |
| Status: | Open |
Description
Claims Customer Service Rep
Join a busy, friendly medical organization looking for a dependable and positive Customer Service Representative (CSR) to join our Claims Department. If you enjoy helping others, solving problems, and keeping things running smoothly, this could be the perfect fit for you!
Company Profile
A fast-paced and growing medical organization committed to providing exceptional support to healthcare providers and patients.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Claims Customer Service Rep Details:
Temp-to-Hire position- $
18.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 06:30am to03:00pm )
You’ll be the friendly voice that providers hear when they call with questions about claims. You’ll help research claim statuses, route calls to the right team members, and follow up to make sure issues get resolved. A typical day includes:
- Answering inbound calls using a headset
- Assisting providers with claim status questions and general inquiries
- Routing calls to the right department or person when needed
- Logging and tracking questions that need follow-up
- Working closely with our claims staff and health plans to find solutions
- Calling providers back with updates once issues are resolved
Claims Customer Service Rep Qualifications:
- High School Diploma or GED (required)
- At least 1 year of office experience in health insurance or medical is a plus
- Basic understanding of medical terminology and coding (CPT, ICD-9/10, DRG, HCPC, Revenue Codes) helpful but not required
- Great communication and listening skills
- A friendly attitude and strong attention to detail
- Comfortable using a computer and phone headset
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Roseburg, OR
741 NE Stephens Street
Roseburg, OR 97470
(541) 673-3200
Roseburg.OR@elwoodstaffing.com
Qualifications
*See above for qualifications
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