Customer Service/Call Center - Seasonal

Category: Clerical - Call Center
Location: Richmond, IN 47374
Pay: $15.00 Hourly
Posted: 3 days ago
Status: Open

Description

Customer Service/Call Center - Seasonal

Ready to earn extra cash for the holidays? Love helping people and solving problems? Join a global footwear brand and make a difference—one call at a time!

Company Profile

Join a trusted leader in global retail! Our client is a household name in the footwear industry with over 135 years of success and customer loyalty. Be part of a brand that blends tradition with innovation—and values exceptional service.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Customer Service/Call Center - Seasonal Details:

  • Temporary position
  • $15.00 /hour
  • Full Time work available
  • Weekend work required
  • Second Shift
  • Seasonal position running through January 2026 - Earn holiday cash now!
  • Training: 4–6 weeks, Mon–Fri | 8:00 AM–5:00 PM
  • Post-Training Schedule is 2nd shift with one day on weekend
    • Tues–Fri: 12:00 PM–9:00 PM + Sat: 9:00 AM–6:00 PM
    • Sun: 9:00 AM–6:00 PM + Mon–Thurs: 12:00 PM–9:00 PM
  • Assist customers via phone, chat, and email
  • Enter and update customer orders
  • Provide status updates, process returns, and resolve issues
  • Deliver outstanding service with a smile—even through text!
  • Uphold brand standards for customer satisfaction

Customer Service/Call Center - Seasonal Qualifications:

  • Must have minimum 6 months of customer service or call center experience
  • Must have High School Diploma/GED
  • Must be proficient in English (reading, writing, and speaking)
  • Must have typing speed of 46-50 WPM (adjusted) - testing required
  • Must be available for a Zoom interview
  • Applicant may be subject to a background check
  • Pre-employment drug screen (Excluding THC) is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!

Richmond, IN

1306 Industries Road

Richmond, IN 47374

(765) 935-3625

richmond.in@elwoodstaffing.com

Qualifications

*See above for qualifications

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