Customer Service Representative
| Category: | Clerical - Other |
| Location: | Bryan, TX 77802 |
| Pay: | $16.00 Hourly |
| Posted: | 1 week ago |
| Status: | Open |
Description
Customer Service Representative
• Provide exceptional customer experience for each customer through calls and email. • Assist customers in processing requests for service and delivery. • Answer inbound calls and respond to customer inquiries. • Complete all assigned cases in the specified timeframe based on the SOP. • Provide accurate and relevant information to customers. • Assist customers with product or service-related questions. • Handle customer complaints and issues in a professional and timely manner. • Document all customer interactions and updating customer records. • Escalate complex issues to the appropriate team or supervisor.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Service Representative Details:
Temp-to-Hire position- $
16.00 / hour Full Time work availableFirst Shift
•Provide exceptional customer experience for each customer through calls and email. •Assist customers in processing requests for service and delivery. •Answer inbound calls and respond to customer inquiries. •Complete all assigned cases in the specified timeframe based on the SOP. •Provide accurate and relevant information to customers. •Assist customers with product or service-related questions. •Handle customer complaints and issues in a professional and timely manner. •Document all customer interactions and updating customer records. •Escalate complex issues to the appropriate team or supervisor. •Work with customer locations to identify opportunities and implement solutions to address and ensure positive and effortless customer experience.
Customer Service Representative Qualifications:
- Outgoing, dynamic, and friendly
- Positive attitude and a giver mentality
- Strong teamwork and collaboration skills Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Empathetic and patient attitude toward customers
- Ability to work in a fast-paced and dynamic environment
- Proficiency in using customer service software and technology
- Applicant may be subject to a background check
- Pre-employment drug screen (Excluding THC) is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Bryan, TX
3601 E. 29th St.
Bryan, TX 77802
(979) 260-9190
Bryan.TX@elwoodstaffing.com
Qualifications
*See above for qualifications
