Scheduling Manager

Category: Clerical - Call Center
Location: Bryan, TX 77802
Pay: $15.00 Hourly
Posted: 7 days ago
Status: Open

Description

Scheduling Manager

We are seeking a highly organized and reliable Scheduling Manager to join our team and help ensure smooth daily operations by maintaining optimal staffing coverage.

Company Profile

Local call center seeking an experienced scheduling  Manager.

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Scheduling Manager Details:

  • Temp-to-Hire position
  • $15.00 /hour
  • Full Time work available
  • Weekend work required
  • First Shift (Monday through Friday from 08:00am to 05:00pm)
  •  Develop and maintain weekly shift schedules for call center agents.
  •  Monitor real-time staffing needs and adjust schedules as needed.
  • Respond promptly to call-outs and coordinate shift coverage.
  •  Collaborate with supervisors and management to understand staffing priorities.
  •  Maintain accurate records of attendance, schedule changes, and shift swaps.
  •  Ensure compliance with labor laws and internal policies when scheduling.
  •  Be available on-call for urgent scheduling issues outside regular business hours.

Scheduling Manager Qualifications:

  •  Proven experience in scheduling, workforce management, or call center operations.
  •  Strong organizational and multitasking skills.
  •  Ability to work under pressure and make quick decisions.
  •  Excellent communication and interpersonal skills.
  •  Proficiency with scheduling software, spreadsheets, and workforce management tools. 
  • Flexibility to work weekends, holidays, and respond to after-hours needs
  • Applicant may be subject to a background check
  • Pre-employment drug screen (Excluding THC) is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!

Bryan, TX

3601 E. 29th St.

Bryan, TX 77802

(979) 260-9190

Bryan.TX@elwoodstaffing.com

Qualifications

*See above for qualifications

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