Implementation Manager
Category: | Professional |
Location: | Chicago, IL 60654 |
Pay: | $125,000.00 Annually |
Posted: | 1 week ago |
Status: | Open |
Description
Implementation Manager
Great Opportunity!
Company Profile
Easy to access, personalized digital interactions that drive satisfaction, retention, and better outcomes for Financial and Health care companies to provide better customer service, membership and satisfaction
What's in it for you?
Eligible for a great comprehensive and competitive benefits package plus an exclusive savings program, including Medical/Vision/Dental/Rx plans. PTO/Vacation/Holiday Pay, Teladoc (online care), Bonus Incentive, matching 401K and More!
Implementation Manager Details:
Contract to Hire position- $
125,000.00 / annually First Shift ( Monday throughFriday )
• 100% remote position with flexible work hours
• The Implementation Manager plays a critical role in ensuring successful client project delivery and operational excellence for our personalized customer engagement solutions.
• The Implementation Manager is responsible for client and internal project delivery, production scheduling, requirements development, quality assurance, and continuous process improvement.
• Coordinate cross-functional stakeholders to support project delivery, including client-facing team members, creative talent, technical developers, and other resources to ensure seamless project execution
• Conduct regular capacity planning to maximize team productivity, meet project deadlines, and identify needs for resource expansion
• Design and implement flexible project management frameworks that can scale with the company's rapid growth
• Translate client requirements into detailed internal project specifications that capture project nuances and technical requirements
• Manage internal and external resources to deliver required project assets including UX requirements, UI design, content requirements, language translation, professional voiceover, data requirements, and reporting requirements
Implementation Manager Qualifications:
• Bachelor's degree in Business Administration, Project Management, or related field and 5+ years of experience in digital project management or similar role in healthcare and/or finance sectors
• Proven track record of successfully managing complex, multi-stakeholder projects across diverse market sectors
• Expertise in translating client requirements into actionable project plans and technical requirements
• Strong understanding of digital customer engagement tools and technologies
• Advanced proficiency in project management software and productivity tools
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!
Daniel Oliver
5230 Carroll Canyon Road
San Diego, CA 92121
(619) 894-8648 ext.
daniel.oliver@elwoodprofessional.com
Qualifications
*See above for qualifications
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