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Tech Support Specialist
Description

Join our family team environment of providing superior customer service and you will be joining a culture of helping others. We help people find jobs and help employers find the people to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us!

Elwood Staffing is also a performance and results driven culture for the hard working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.

#powerthepurple

What Elwood Staffing can offer you:

  • Competitive salary
  • Health, Dental, and Vision plan
  • Prescription drug plan
  • Life and Supplemental Life Insurance
  • Short and Long-Term Disability
  • 401K Plan with company contribution
  • Telemedicine - Teledoc
  • Employee Assistance Program
  • Pet Insurance - Group Discount
  • Identity Theft Protection - LifeLock
  • Access to Benefit Advocates
  • Discount Group Auto & Home Insurance
  • Discount tickets, travel, and shopping - Working Advantage
  • Dell computer discount
  • Enterprise Rental Car discount
  • Chairman's Club
  • Anniversary awards program
  • Tuition reimbursement
  • Certified Staffing Professional training and certification
  • $500 bonus paid for completion of approved Professional Certification
  • $500 Recruitment Incentive for Internal Careers
  • Bereavement Leave
  • Paid Time Off & Paid Holidays
  • Progressive training and development
  • Opportunities for advancement throughout our company

General Responsibilities:

  • Provide information services technical support

  • Network administrative functions; computer and user account management, administer operating system patches & software upgrades, virus and software protection, troubleshoot and correct user errors, setup new user workstations

  • Hardware configuration and repair

  • Troubleshoot telephone service and data communications service issues

  • Helpdesk services; telephone and in-person support for PC, OS, and networking issues

  • Provide Superior Customer Service in all aspects of the job

Desired Skills & Experience:

  • College degree or equivalent years of experience and training

  • Ability to effectively resolve problems under stressful circumstances

  • Strong analytical, organizational and decision making skills

  • Strong interpersonal skills, able to communicate with diverse user groups at all levels and with outside vendor contacts

  • Occasional travel to local branches as needed

Elwood Staffing is one of the fastest growing privately held staffing firms in the US. As we continue to grow and expand, we are looking for energetic and dedicated people who want to grow with us!  We offer competitive pay and benefits and the opportunity to work with a company that values and rewards its employees. Find out more about us at www.elwoodstaffing.com.  We are an Equal Opportunity employer.

 

Contact Information
Corporate Office
Corp Office. 4111 Central Ave
Columbus, IN 47203
Phone: 812.372.6200
Fax: 812.348.6201
Email: itjobs@elwoodstaffing.com