"I have worked with Elwood Staffing for the last 16 years. I can always count on Elwood to send me the right applicant. Their customer service is second to no other agency in the area. "
-Cathy M Hamby, District Manager
We believe when a company has integrity and operates honestly everything else - customers, success and growth - falls into place. Elwood Staffing promotes doing things the right way. We serve our clients by providing credible solutions, reports and people who contribute to our clients’ success.
By keeping the best interests of our customers at the forefront of our operations, we consistently provide flexible solutions to each and every client. We genuinely value our customers and their companies; striving to always be honorable in our dealings. We offer authentic and real solutions that prove our commitment and help our customers achieve success.
At Elwood, we like to think we’re big enough to offer big-company solutions, but small enough to personally show customers we care. We prove this by giving them access to all levels of Elwood management.
You’ll find that integrity is the cornerstone of everything we do. You may find less expensive staffing services, but you won’t find a company that is more committed to providing your business with the competitively-priced value you deserve.
Day-to-day contact with our team is typically at the branch level. The branch team and Area Manager ensure all orders are filled and expectations are met. Director-level staff and members of the Executive Committee also maintain involvement with our partnership level accounts to ensure overall client satisfaction. Quarterly Business Reviews are one part of an overall client company satisfaction program. Problem resolution can be addressed at any level, including the Executive level.
Over the years, we have entered new markets simply at the request of current or potential clients. Many of these new markets were home to facilities with hundreds of temporary associates or hundreds of openings for temporary associates, and we have always been able to ramp to and maintain a fully staffed on-site operation within weeks.
Recruiting quality applicants is paramount for any staffing company, as is the ability to recruit the required quantity of associates. At Elwood, we accomplish this through a variety of strategies including website, job boards, newspaper, radio, television, job fairs, employee referrals, community networking, Workforce Development Agencies, colleges and universities, referrals from local and state agencies, and our own network of branch offices strategically located in highly visible, highly traveled areas with an emphasis on adequate parking and accessibility. Each Elwood office is part of our Wide Area Network, making it possible for all offices to view and access candidates and associates irrespective of which Elwood office the applicant originally applied.
Depending on the situation and the jobs we are recruiting for, Elwood will tailor a screening strategy from our extensive library of screening tools. We have access to screening tools that range from personality tests, ability tests, language tests, software application tests, customer service ability tests, call center tests, and much more. With our roots in the pre-employment testing industry, we have literally thousands of screening tools at our disposal.
Our belief is that simply providing good associates is not enough. The best staffing companies in the world work hard to understand staffing needs in the context of supporting client business objectives. Elwood has a track record of bringing effective, business relevant solutions to our partners.
Yes. We were a very early adopter of the E-Verify program, a link-up between the Department of Homeland Security and the Social Security Administration aimed at minimizing the chance of mistakenly employing an individual without legal rights to work in the United States. Every internal Elwood employee receives specialized E-Verify training, and every candidate in every branch office is processed through the system. Maintaining a legal workforce minimizes risk, reduces turnover, and increases retention in our client companies.
Some staffing firms believe it is their duty to place each and every applicant in a job. While that is certainly charitable, it is not how we function. Applicants don’t pay us. You pay us to recruit, screen and select only those employees who are qualified to work in your facility making your products and servicing your customers. We send you only those employees who will do the job and do it well.
Elwood conducts customized orientations to meet the specific needs and expectations of our clients. Our objective is to provide our associates a thorough understanding of all policies, procedures and expectations. This process is a key factor in increasing retention.
We incorporate safety into each associate orientation. Our Safety and Risk Management programs ensure we maintain an ongoing focus on safety. Our essential job function reviews help us develop a true understanding of the physical requirements of the jobs. Occupational Health Nurses provide conservative treatment for associates with minor injuries and case management for more serious situations.